{"id":981,"date":"2013-04-29T08:56:38","date_gmt":"2013-04-29T08:56:38","guid":{"rendered":"http:\/\/helpmeinvestigate.com\/education\/?p=981"},"modified":"2021-10-18T08:25:29","modified_gmt":"2021-10-18T08:25:29","slug":"university-complaints-get-the-data","status":"publish","type":"post","link":"http:\/\/helpmeinvestigate.com\/education\/2013\/04\/university-complaints-get-the-data\/","title":{"rendered":"University complaints &#8211; get the data"},"content":{"rendered":"<p><span style=\"float: right;\" ><a class=\"twitter-share-button\"  data-via=\"\" data-count=\"none\" data-related=\"mohanjith:S H Mohanjith\" data-lang=\"en\" data-url=\"http:\/\/helpmeinvestigate.com\/education\/2013\/04\/university-complaints-get-the-data\/\" data-text=\"University complaints &#8211; get the data\" href=\"http:\/\/twitter.com\/share?via=&#038;count=none&#038;related=mohanjith%3AS%20H%20Mohanjith&#038;lang=en&#038;url=http%3A%2F%2Fhelpmeinvestigate.com%2Feducation%2F2013%2F04%2Funiversity-complaints-get-the-data%2F&#038;text=University%20complaints%20%26%238211%3B%20get%20the%20data\" >Tweet<\/a><\/span>Last week we <a href=\"http:\/\/helpmeinvestigate.com\/education\/2013\/04\/how-are-university-student-complaints-handled-unileaks-crunches-the-numbers\/\">reported on <\/a>complaints to universities ranging from one for every five thousand students to one in every fifty. The data behind that, says\u00a0<a href=\"http:\/\/twitter.com\/UnileaksUK\">@UnileaksUK<\/a>,\u00a0raises questions about the body which handles complaints where a student is unhappy with the way their university has handled it:<\/p>\n<blockquote><p>&#8220;Of those complaints whose justification was determined, 78% were found not justified.<\/p>\n<p>&#8220;It is suggested that a result of 22% of complaints being found to be at least partially justified is too low a figure to be the realistic outcome of a complaints system which takes due cognisance of fairness &#8230; The Parliamentary and Health Service Ombudsman &#8230;\u00a0upheld or partly upheld 79%&#8221;<\/p><\/blockquote>\n<p>A <a href=\"http:\/\/www.oiahe.org.uk\/downloads\/Final-Report-of-the-OIA-Student-Survey-with-Appendices_4.pdf\">report<\/a> commissioned by the Office of the Independent Adjudicator for Higher Education\u00a0(OIA) also finds that:<!--more--><\/p>\n<blockquote><p>&#8220;More than 40% feel that the OIA lacks independence, and almost half think that the process at the OIA was unfair.&#8221;<\/p><\/blockquote>\n<p><a href=\"https:\/\/docs.google.com\/spreadsheet\/ccc?key=0ApTo6f5Yj1iJdEJIV1R6TXdtZW1uTmNYajZsejNVd1E&amp;usp=sharing\">A spreadsheet with figures on all 144 universities can be found here<\/a>, and a table of key figures is published below. What can you do with it?<\/p>\n<style type=\"text\/css\"><!--\ntable.tableizer-table {\nborder: 1px solid #CCC; font-family: <?php echo $tableFont ?>;\nfont-size: 10px;\nwidth: 200px;\n}\n.tableizer-table td {\npadding: 4px;\nmargin: 3px;\nborder: 1px solid #ccc;\n}\n.tableizer-table th {\nbackground-color: #104E8B;\ncolor: #FFF;\nfont-weight: bold;\n}\n--><\/style>\n<table class=\"tableizer-table\">\n<tbody>\n<tr class=\"tableizer-firstrow\">\n<th>University<\/th>\n<th>Stu-dents<\/th>\n<th>Internal com-plaints<\/th>\n<th>OIA com-plaints<\/th>\n<th>Jus-tified<\/th>\n<th>Partly jus-tified<\/th>\n<th>Not jus-tified<\/th>\n<th>Total dec-isions<\/th>\n<\/tr>\n<tr>\n<td>Aberystwyth University<\/td>\n<td>13735<\/td>\n<td>84<\/td>\n<td>9<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>7<\/td>\n<\/tr>\n<tr>\n<td>Anglia Ruskin University<\/td>\n<td>19830<\/td>\n<td>4<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>5<\/td>\n<\/tr>\n<tr>\n<td>University of the Arts London<\/td>\n<td>28790<\/td>\n<td>29<\/td>\n<td>5<\/td>\n<td>0<\/td>\n<td>3<\/td>\n<td>3<\/td>\n<td>7<\/td>\n<\/tr>\n<tr>\n<td>The Arts University College at Bournemouth<\/td>\n<td>4205<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>Aston University<\/td>\n<td>10490<\/td>\n<td>117<\/td>\n<td>14<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>6<\/td>\n<td>9<\/td>\n<\/tr>\n<tr>\n<td>Bangor University<\/td>\n<td>17745<\/td>\n<td>7<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>Bath Spa University<\/td>\n<td>8160<\/td>\n<td>21<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<\/tr>\n<tr>\n<td>University of Bath<\/td>\n<td>13380<\/td>\n<td>46<\/td>\n<td>9<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>8<\/td>\n<td>11<\/td>\n<\/tr>\n<tr>\n<td>University of Bedfordshire<\/td>\n<td>17280<\/td>\n<td>31<\/td>\n<td>7<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>8<\/td>\n<\/tr>\n<tr>\n<td>Birkbeck College<\/td>\n<td>18285<\/td>\n<td>10<\/td>\n<td>5<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>7<\/td>\n<\/tr>\n<tr>\n<td>Birmingham City University<\/td>\n<td>24850<\/td>\n<td>348<\/td>\n<td>48<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>36<\/td>\n<td>47<\/td>\n<\/tr>\n<tr>\n<td>The University of Birmingham<\/td>\n<td>29185<\/td>\n<td>13<\/td>\n<td>10<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>6<\/td>\n<td>9<\/td>\n<\/tr>\n<tr>\n<td>University College Birmingham<\/td>\n<td>10715<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Bishop Grosseteste University<\/td>\n<td>2200<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<\/tr>\n<tr>\n<td>The University of Bolton<\/td>\n<td>8955<\/td>\n<td>16<\/td>\n<td>6<\/td>\n<td>0<\/td>\n<td>4<\/td>\n<td>3<\/td>\n<td>10<\/td>\n<\/tr>\n<tr>\n<td>Bournemouth University<\/td>\n<td>17965<\/td>\n<td>67<\/td>\n<td>15<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>5<\/td>\n<td>9<\/td>\n<\/tr>\n<tr>\n<td>University of Bradford<\/td>\n<td>12740<\/td>\n<td>121<\/td>\n<td>8<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>5<\/td>\n<td>10<\/td>\n<\/tr>\n<tr>\n<td>University of Brighton<\/td>\n<td>20975<\/td>\n<td>79<\/td>\n<td>19<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<td>9<\/td>\n<td>14<\/td>\n<\/tr>\n<tr>\n<td>University of Bristol<\/td>\n<td>21720<\/td>\n<td>34<\/td>\n<td>6<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>9<\/td>\n<td>12<\/td>\n<\/tr>\n<tr>\n<td>Brunel University<\/td>\n<td>15090<\/td>\n<td>34<\/td>\n<td>11<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>5<\/td>\n<td>10<\/td>\n<\/tr>\n<tr>\n<td>University of Buckingham<\/td>\n<td>1060<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Buckinghamshire New University<\/td>\n<td>9570<\/td>\n<td>25<\/td>\n<td>8<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>1<\/td>\n<td>6<\/td>\n<\/tr>\n<tr>\n<td>University of Cambridge<\/td>\n<td>22820<\/td>\n<td>21<\/td>\n<td>10<\/td>\n<td>1<\/td>\n<td>4<\/td>\n<td>6<\/td>\n<td>14<\/td>\n<\/tr>\n<tr>\n<td>Canterbury Christ Church University<\/td>\n<td>16755<\/td>\n<td>14<\/td>\n<td>6<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>5<\/td>\n<td>7<\/td>\n<\/tr>\n<tr>\n<td>Cardiff Metropolitan University<\/td>\n<td>11170<\/td>\n<td>80<\/td>\n<td>6<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>3<\/td>\n<\/tr>\n<tr>\n<td>Cardiff University<\/td>\n<td>30010<\/td>\n<td>403<\/td>\n<td>32<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>12<\/td>\n<td>23<\/td>\n<\/tr>\n<tr>\n<td>University of Central Lancashire<\/td>\n<td>28130<\/td>\n<td>24<\/td>\n<td>6<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>3<\/td>\n<\/tr>\n<tr>\n<td>Central School of Speech and Drama<\/td>\n<td>855<\/td>\n<td>7<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>University of Chester<\/td>\n<td>13485<\/td>\n<td>15<\/td>\n<td>3<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>University of Chichester<\/td>\n<td>5010<\/td>\n<td>3<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>City University<\/td>\n<td>21725<\/td>\n<td>74<\/td>\n<td>30<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>10<\/td>\n<td>18<\/td>\n<\/tr>\n<tr>\n<td>The Conservatoire for Dance and Drama<\/td>\n<td>1190<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<\/tr>\n<tr>\n<td>Courtauld Institute of Art<\/td>\n<td>425<\/td>\n<td>2<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Coventry University<\/td>\n<td>20230<\/td>\n<td>82<\/td>\n<td>15<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<td>8<\/td>\n<td>14<\/td>\n<\/tr>\n<tr>\n<td>Cranfield University<\/td>\n<td>5320<\/td>\n<td>3<\/td>\n<td>3<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<td>4<\/td>\n<\/tr>\n<tr>\n<td>University for the Creative Arts<\/td>\n<td>7585<\/td>\n<td>8<\/td>\n<td>5<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<\/tr>\n<tr>\n<td>University of Cumbria<\/td>\n<td>13105<\/td>\n<td>38<\/td>\n<td>4<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>De Montfort University<\/td>\n<td>21585<\/td>\n<td>101<\/td>\n<td>16<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>10<\/td>\n<td>14<\/td>\n<\/tr>\n<tr>\n<td>University of Derby<\/td>\n<td>22725<\/td>\n<td>4<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>Durham University<\/td>\n<td>16845<\/td>\n<td>46<\/td>\n<td>11<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>4<\/td>\n<td>6<\/td>\n<\/tr>\n<tr>\n<td>University of East Anglia<\/td>\n<td>15290<\/td>\n<td>49<\/td>\n<td>12<\/td>\n<td>3<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<td>9<\/td>\n<\/tr>\n<tr>\n<td>University of East London<\/td>\n<td>26315<\/td>\n<td>33<\/td>\n<td>19<\/td>\n<td>0<\/td>\n<td>3<\/td>\n<td>9<\/td>\n<td>20<\/td>\n<\/tr>\n<tr>\n<td>Edge Hill University<\/td>\n<td>24340<\/td>\n<td>85<\/td>\n<td>10<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<td>9<\/td>\n<td>15<\/td>\n<\/tr>\n<tr>\n<td>University of Essex<\/td>\n<td>12295<\/td>\n<td>108<\/td>\n<td>23<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>7<\/td>\n<td>9<\/td>\n<\/tr>\n<tr>\n<td>University of Exeter<\/td>\n<td>16195<\/td>\n<td>87<\/td>\n<td>13<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>11<\/td>\n<td>15<\/td>\n<\/tr>\n<tr>\n<td>University College Falmouth<\/td>\n<td>3180<\/td>\n<td>24<\/td>\n<td>6<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<td>6<\/td>\n<\/tr>\n<tr>\n<td>University of Glamorgan<\/td>\n<td>25770<\/td>\n<td>25<\/td>\n<td>10<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>5<\/td>\n<\/tr>\n<tr>\n<td>University of Gloucestershire<\/td>\n<td>9635<\/td>\n<td>17<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>3<\/td>\n<\/tr>\n<tr>\n<td>Glynd\u0175r University<\/td>\n<td>7730<\/td>\n<td>40<\/td>\n<td>7<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>3<\/td>\n<td>7<\/td>\n<\/tr>\n<tr>\n<td>Goldsmiths, University of London<\/td>\n<td>7815<\/td>\n<td>72<\/td>\n<td>22<\/td>\n<td>3<\/td>\n<td>2<\/td>\n<td>5<\/td>\n<td>14<\/td>\n<\/tr>\n<tr>\n<td>University of Greenwich<\/td>\n<td>26120<\/td>\n<td>292<\/td>\n<td>39<\/td>\n<td>4<\/td>\n<td>2<\/td>\n<td>15<\/td>\n<td>25<\/td>\n<\/tr>\n<tr>\n<td>Guildhall School of Music &amp; Drama<\/td>\n<td>750<\/td>\n<td>4<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Harper Adams University College<\/td>\n<td>4445<\/td>\n<td>23<\/td>\n<td>3<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>University of Hertfordshire<\/td>\n<td>25195<\/td>\n<td>25<\/td>\n<td>11<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>7<\/td>\n<td>10<\/td>\n<\/tr>\n<tr>\n<td>Heythrop College<\/td>\n<td>895<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>The University of Huddersfield<\/td>\n<td>21590<\/td>\n<td>134<\/td>\n<td>16<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>12<\/td>\n<td>17<\/td>\n<\/tr>\n<tr>\n<td>The University of Hull<\/td>\n<td>22370<\/td>\n<td>91<\/td>\n<td>11<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>10<\/td>\n<td>4<\/td>\n<\/tr>\n<tr>\n<td>ifs School of Finance<\/td>\n<td>1340<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Imperial College of Science, Technology and Medicine<\/td>\n<td>14150<\/td>\n<td>52<\/td>\n<td>13<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<td>12<\/td>\n<td>23<\/td>\n<\/tr>\n<tr>\n<td>Institute of Cancer Research<\/td>\n<td>290<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Institute of Education<\/td>\n<td>7250<\/td>\n<td>5<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Keele University<\/td>\n<td>10365<\/td>\n<td>32<\/td>\n<td>6<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>5<\/td>\n<td>8<\/td>\n<\/tr>\n<tr>\n<td>The University of Kent<\/td>\n<td>18295<\/td>\n<td>9<\/td>\n<td>4<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>King&#8217;s College London<\/td>\n<td>22275<\/td>\n<td>89<\/td>\n<td>23<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>19<\/td>\n<td>26<\/td>\n<\/tr>\n<tr>\n<td>Kingston University<\/td>\n<td>25930<\/td>\n<td>130<\/td>\n<td>34<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>16<\/td>\n<td>22<\/td>\n<\/tr>\n<tr>\n<td>Lancaster University<\/td>\n<td>12695<\/td>\n<td>53<\/td>\n<td>12<\/td>\n<td>2<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<td>6<\/td>\n<\/tr>\n<tr>\n<td>The College of Law<\/td>\n<td>N\/A<\/td>\n<td>21<\/td>\n<td>4<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Leeds College of Art<\/td>\n<td>1150<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Leeds Metropolitan University<\/td>\n<td>27800<\/td>\n<td>234<\/td>\n<td>31<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<td>15<\/td>\n<td>30<\/td>\n<\/tr>\n<tr>\n<td>Leeds Trinity University College<\/td>\n<td>3445<\/td>\n<td>3<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>The University of Leeds<\/td>\n<td>32370<\/td>\n<td>37<\/td>\n<td>14<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<td>8<\/td>\n<td>17<\/td>\n<\/tr>\n<tr>\n<td>University of Leicester<\/td>\n<td>16505<\/td>\n<td>201<\/td>\n<td>28<\/td>\n<td>3<\/td>\n<td>4<\/td>\n<td>22<\/td>\n<td>36<\/td>\n<\/tr>\n<tr>\n<td>University of Lincoln<\/td>\n<td>13830<\/td>\n<td>4<\/td>\n<td>3<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>Liverpool Hope University<\/td>\n<td>6980<\/td>\n<td>38<\/td>\n<td>11<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>6<\/td>\n<\/tr>\n<tr>\n<td>The Liverpool Institute for Performing Arts<\/td>\n<td>920<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Liverpool John Moores University<\/td>\n<td>25995<\/td>\n<td>20<\/td>\n<td>5<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>4<\/td>\n<td>7<\/td>\n<\/tr>\n<tr>\n<td>University of Liverpool<\/td>\n<td>19950<\/td>\n<td>261<\/td>\n<td>14<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>9<\/td>\n<\/tr>\n<tr>\n<td>London Business School<\/td>\n<td>1780<\/td>\n<td>5<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<td>3<\/td>\n<\/tr>\n<tr>\n<td>London Metropolitan University<\/td>\n<td>26380<\/td>\n<td>306<\/td>\n<td>31<\/td>\n<td>4<\/td>\n<td>4<\/td>\n<td>18<\/td>\n<td>35<\/td>\n<\/tr>\n<tr>\n<td>London School of Economics and Political Science<\/td>\n<td>9575<\/td>\n<td>69<\/td>\n<td>8<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>8<\/td>\n<td>10<\/td>\n<\/tr>\n<tr>\n<td>London School of Hygiene and Tropical Medicine<\/td>\n<td>1190<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>London South Bank University<\/td>\n<td>24280<\/td>\n<td>292<\/td>\n<td>53<\/td>\n<td>3<\/td>\n<td>9<\/td>\n<td>26<\/td>\n<td>52<\/td>\n<\/tr>\n<tr>\n<td>University College London<\/td>\n<td>21210<\/td>\n<td>42<\/td>\n<td>17<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<td>7<\/td>\n<td>14<\/td>\n<\/tr>\n<tr>\n<td>University of London<\/td>\n<td>N\/A<\/td>\n<td>4<\/td>\n<td>4<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>3<\/td>\n<\/tr>\n<tr>\n<td>Loughborough University<\/td>\n<td>17165<\/td>\n<td>218<\/td>\n<td>13<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>9<\/td>\n<td>10<\/td>\n<\/tr>\n<tr>\n<td>The Manchester Metropolitan University<\/td>\n<td>34515<\/td>\n<td>161<\/td>\n<td>33<\/td>\n<td>3<\/td>\n<td>0<\/td>\n<td>16<\/td>\n<td>24<\/td>\n<\/tr>\n<tr>\n<td>The University of Manchester<\/td>\n<td>38190<\/td>\n<td>113<\/td>\n<td>28<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>14<\/td>\n<td>20<\/td>\n<\/tr>\n<tr>\n<td>Middlesex University<\/td>\n<td>21350<\/td>\n<td>91<\/td>\n<td>27<\/td>\n<td>2<\/td>\n<td>3<\/td>\n<td>13<\/td>\n<td>27<\/td>\n<\/tr>\n<tr>\n<td>Newcastle University<\/td>\n<td>19575<\/td>\n<td>415<\/td>\n<td>19<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<td>10<\/td>\n<td>18<\/td>\n<\/tr>\n<tr>\n<td>Newman University College Birmingham<\/td>\n<td>2775<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>The University of Northampton<\/td>\n<td>12680<\/td>\n<td>131<\/td>\n<td>11<\/td>\n<td>0<\/td>\n<td>3<\/td>\n<td>7<\/td>\n<td>15<\/td>\n<\/tr>\n<tr>\n<td>Northumbria University<\/td>\n<td>32665<\/td>\n<td>78<\/td>\n<td>12<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>4<\/td>\n<td>12<\/td>\n<\/tr>\n<tr>\n<td>Norwich University College of the Arts<\/td>\n<td>1320<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>The Nottingham Trent University<\/td>\n<td>24905<\/td>\n<td>82<\/td>\n<td>22<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>17<\/td>\n<td>24<\/td>\n<\/tr>\n<tr>\n<td>The University of Nottingham<\/td>\n<td>32925<\/td>\n<td>23<\/td>\n<td>17<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>10<\/td>\n<td>16<\/td>\n<\/tr>\n<tr>\n<td>The Open University<\/td>\n<td>193835<\/td>\n<td>236<\/td>\n<td>54<\/td>\n<td>0<\/td>\n<td>3<\/td>\n<td>28<\/td>\n<td>48<\/td>\n<\/tr>\n<tr>\n<td>Oxford Brookes University<\/td>\n<td>18615<\/td>\n<td>47<\/td>\n<td>9<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<td>5<\/td>\n<td>9<\/td>\n<\/tr>\n<tr>\n<td>University of Oxford<\/td>\n<td>23760<\/td>\n<td>73<\/td>\n<td>16<\/td>\n<td>0<\/td>\n<td>5<\/td>\n<td>7<\/td>\n<td>21<\/td>\n<\/tr>\n<tr>\n<td>University College Plymouth St Mark &amp; St John<\/td>\n<td>4080<\/td>\n<td>6<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<\/tr>\n<tr>\n<td>University of Plymouth<\/td>\n<td>30930<\/td>\n<td>273<\/td>\n<td>34<\/td>\n<td>2<\/td>\n<td>4<\/td>\n<td>12<\/td>\n<td>25<\/td>\n<\/tr>\n<tr>\n<td>University of Portsmouth<\/td>\n<td>21605<\/td>\n<td>78<\/td>\n<td>13<\/td>\n<td>3<\/td>\n<td>0<\/td>\n<td>6<\/td>\n<td>12<\/td>\n<\/tr>\n<tr>\n<td>Queen Mary, University of London<\/td>\n<td>14025<\/td>\n<td>266<\/td>\n<td>41<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>19<\/td>\n<td>28<\/td>\n<\/tr>\n<tr>\n<td>Ravensbourne<\/td>\n<td>1465<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>University of Reading<\/td>\n<td>15955<\/td>\n<td>37<\/td>\n<td>12<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>5<\/td>\n<td>8<\/td>\n<\/tr>\n<tr>\n<td>Roehampton University<\/td>\n<td>8910<\/td>\n<td>12<\/td>\n<td>6<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>Rose Bruford College<\/td>\n<td>970<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Royal Academy of Music<\/td>\n<td>715<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Royal Agricultural College<\/td>\n<td>970<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Royal College of Art<\/td>\n<td>990<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Royal College of Music<\/td>\n<td>645<\/td>\n<td>8<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Royal Holloway, University of London<\/td>\n<td>8760<\/td>\n<td>74<\/td>\n<td>9<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>3<\/td>\n<td>6<\/td>\n<\/tr>\n<tr>\n<td>Royal Northern College of Music<\/td>\n<td>740<\/td>\n<td>17<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>The Royal Veterinary College<\/td>\n<td>2005<\/td>\n<td>33<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<\/tr>\n<tr>\n<td>The University of Salford<\/td>\n<td>20095<\/td>\n<td>494<\/td>\n<td>36<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<td>18<\/td>\n<td>24<\/td>\n<\/tr>\n<tr>\n<td>School of Oriental and African Studies<\/td>\n<td>4895<\/td>\n<td>2<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>The School of Pharmacy<\/td>\n<td>1395<\/td>\n<td>6<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>Sheffield Hallam University<\/td>\n<td>33830<\/td>\n<td>30<\/td>\n<td>16<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>5<\/td>\n<td>10<\/td>\n<\/tr>\n<tr>\n<td>The University of Sheffield<\/td>\n<td>24715<\/td>\n<td>21<\/td>\n<td>3<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>9<\/td>\n<td>11<\/td>\n<\/tr>\n<tr>\n<td>Southampton Solent University<\/td>\n<td>19255<\/td>\n<td>29<\/td>\n<td>6<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<td>3<\/td>\n<\/tr>\n<tr>\n<td>University of Southampton<\/td>\n<td>22680<\/td>\n<td>20<\/td>\n<td>7<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<td>4<\/td>\n<\/tr>\n<tr>\n<td>St George&#8217;s, University of London<\/td>\n<td>4420<\/td>\n<td>7<\/td>\n<td>3<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>4<\/td>\n<td>6<\/td>\n<\/tr>\n<tr>\n<td>St Mary&#8217;s University College<\/td>\n<td>4170<\/td>\n<td>19<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>Staffordshire University<\/td>\n<td>16990<\/td>\n<td>18<\/td>\n<td>7<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>5<\/td>\n<td>9<\/td>\n<\/tr>\n<tr>\n<td>University Campus Suffolk<\/td>\n<td>4665<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>University of Sunderland<\/td>\n<td>20150<\/td>\n<td>29<\/td>\n<td>4<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>4<\/td>\n<td>10<\/td>\n<\/tr>\n<tr>\n<td>University of Surrey<\/td>\n<td>15755<\/td>\n<td>125<\/td>\n<td>23<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>29<\/td>\n<td>39<\/td>\n<\/tr>\n<tr>\n<td>University of Sussex<\/td>\n<td>12365<\/td>\n<td>144<\/td>\n<td>9<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>9<\/td>\n<td>12<\/td>\n<\/tr>\n<tr>\n<td>Swansea Metropolitan University<\/td>\n<td>6030<\/td>\n<td>15<\/td>\n<td>3<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>Swansea University<\/td>\n<td>18935<\/td>\n<td>46<\/td>\n<td>9<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>7<\/td>\n<td>9<\/td>\n<\/tr>\n<tr>\n<td>Teesside University<\/td>\n<td>27505<\/td>\n<td>20<\/td>\n<td>9<\/td>\n<td>0<\/td>\n<td>3<\/td>\n<td>5<\/td>\n<td>11<\/td>\n<\/tr>\n<tr>\n<td>Trinity Laban Conservatoire of Music and Dance<\/td>\n<td>890<\/td>\n<td>2<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>University of Wales<\/td>\n<td>N\/A<\/td>\n<td>68<\/td>\n<td>12<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>3<\/td>\n<td>10<\/td>\n<\/tr>\n<tr>\n<td>University of Wales, Newport<\/td>\n<td>9300<\/td>\n<td>51<\/td>\n<td>9<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>2<\/td>\n<\/tr>\n<tr>\n<td>University of Wales Trinity Saint David<\/td>\n<td>6160<\/td>\n<td>49<\/td>\n<td>14<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>4<\/td>\n<td>6<\/td>\n<\/tr>\n<tr>\n<td>University of Warwick<\/td>\n<td>28435<\/td>\n<td>132<\/td>\n<td>33<\/td>\n<td>1<\/td>\n<td>1<\/td>\n<td>20<\/td>\n<td>30<\/td>\n<\/tr>\n<tr>\n<td>University of West London<\/td>\n<td>17110<\/td>\n<td>82<\/td>\n<td>21<\/td>\n<td>2<\/td>\n<td>4<\/td>\n<td>12<\/td>\n<td>23<\/td>\n<\/tr>\n<tr>\n<td>University of the West of England, Bristol<\/td>\n<td>31645<\/td>\n<td>571<\/td>\n<td>35<\/td>\n<td>2<\/td>\n<td>8<\/td>\n<td>30<\/td>\n<td>52<\/td>\n<\/tr>\n<tr>\n<td>University of Westminster<\/td>\n<td>23160<\/td>\n<td>23<\/td>\n<td>15<\/td>\n<td>0<\/td>\n<td>4<\/td>\n<td>2<\/td>\n<td>11<\/td>\n<\/tr>\n<tr>\n<td>The University of Winchester<\/td>\n<td>5905<\/td>\n<td>21<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<\/tr>\n<tr>\n<td>The University of Wolverhampton<\/td>\n<td>21770<\/td>\n<td>94<\/td>\n<td>32<\/td>\n<td>3<\/td>\n<td>4<\/td>\n<td>8<\/td>\n<td>18<\/td>\n<\/tr>\n<tr>\n<td>University of Worcester<\/td>\n<td>8320<\/td>\n<td>2<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>3<\/td>\n<\/tr>\n<tr>\n<td>Writtle College<\/td>\n<td>1000<\/td>\n<td>1<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>York St John University<\/td>\n<td>6535<\/td>\n<td>5<\/td>\n<td>3<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<td>0<\/td>\n<\/tr>\n<tr>\n<td>University of York<\/td>\n<td>13490<\/td>\n<td>84<\/td>\n<td>14<\/td>\n<td>0<\/td>\n<td>1<\/td>\n<td>4<\/td>\n<td>7<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>TweetLast week we reported on complaints to universities ranging from one for every five thousand students to one in every fifty. The data behind that, says\u00a0@UnileaksUK,\u00a0raises questions about the body which handles complaints where a student is unhappy with the &hellip; <a href=\"http:\/\/helpmeinvestigate.com\/education\/2013\/04\/university-complaints-get-the-data\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[25],"tags":[472,515,470,514,29],"_links":{"self":[{"href":"http:\/\/helpmeinvestigate.com\/education\/wp-json\/wp\/v2\/posts\/981"}],"collection":[{"href":"http:\/\/helpmeinvestigate.com\/education\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/helpmeinvestigate.com\/education\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/helpmeinvestigate.com\/education\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/helpmeinvestigate.com\/education\/wp-json\/wp\/v2\/comments?post=981"}],"version-history":[{"count":11,"href":"http:\/\/helpmeinvestigate.com\/education\/wp-json\/wp\/v2\/posts\/981\/revisions"}],"predecessor-version":[{"id":987,"href":"http:\/\/helpmeinvestigate.com\/education\/wp-json\/wp\/v2\/posts\/981\/revisions\/987"}],"wp:attachment":[{"href":"http:\/\/helpmeinvestigate.com\/education\/wp-json\/wp\/v2\/media?parent=981"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/helpmeinvestigate.com\/education\/wp-json\/wp\/v2\/categories?post=981"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/helpmeinvestigate.com\/education\/wp-json\/wp\/v2\/tags?post=981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}