If you’re interested in learning more about how the water industry works, Ofwat’s pages on regulating the industry provide information on the industry itself, what water and sewerage companies have to do to keep their licences, and how they are regulated. You can also find links to the water companies’ annual reports, including their ‘key performance indicators‘ The section of Key Indicators explains these (also called KPIs): it includes a link to a spreadsheet (XLSX) which does the following: Continue reading
Reporting the water industry – key performance indicators
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