Birmingham and Solihull Mental Health Foundation Trust is an organisation that provides mental health care to people living in Birmingham. BSMHFT is one of the biggest mental health foundations in the country.
St Andrew’s Healthcare is a teaching hospital that specialises in mental health, learning disability, autism and brain injury. With regional services in Birmingham, Essex, Nottingham and Northampton this makes St Andrew’s the largest provider of NHS care in the charity remit. Continue reading 15 mental health organisations to follow on Twitter→
Try a range of terms: ‘welfare’ is normally used by those in official positions (or ‘social security’ in the US); ‘housing’ is a more specific term, as is ‘homeless’ or ‘homelessness’, ‘poverty’ and even ‘social’ (as in ‘social inclusion’).
You might want to look for users who mention an interest in specific issues like ‘bedroom tax’ or ‘workfare’, too, or organisations like Atos, A4e, and DWP.
Twellow allows you to narrow down to the United Kingdom, and particular cities, which helps exclude US results, but there doesn’t appear to be a way to use keywords and location together.
There are categories but these are very US-centric – so, no welfare or benefits, and the categories for ‘low cost housing’ and ‘affordable housing‘ bring up too many irrelevant results.
If you find a more effective directory please let us know!
3. Find related lists
It’s likely that someone else has already created a Twitter list covering the same or a related area. One way to find these is to look at the users you’ve already found and see what lists they’ve been added to.
You can find these by going to the Twitter user’s profile page and clicking on Lists to the left and then selecting Member of in the middle. The resulting URL should look like this:
You can also try to search Twitter lists. However, a number of tools that used to allow you to search these are no longer operating, so you’ll have to resort to some clever use of Google.
Try the following search:
site:twitter.com/*/lists/ inurl:YOURKEYWORD
…and replace YOURKEYWORD with what you’re looking for (note that there is no space after the colon).
For example, with the keyword welfare it would look like this:
site:twitter.com/*/lists/ inurl:welfare
Sadly that only produces one result, because the list has to be called ‘welfare’ exactly – so this list wouldn’t match the search.
You can try omitting the “lists” part and using wildcards (asterisks) around your key term instead:
inurl:twitter.com/ inurl:/*welfare*
Or try broadening the search to something like this (replacing the phrase with your own):
site:twitter.com/*/lists/ "bedroom tax"
This will bring back any list pages where one of the tweets mentions that term. Obviously this depends on what people are tweeting about at that moment in time.
4. Search discussions and hashtags
As you start to follow people in your field, you’ll come across some terms and hashtags repeatedly. In welfare for example people will be talking about the bedroom tax, welfare reform, universal credit, housing, benefits, and other issues.
You can search for these on Twitter itself, or use Google with the phrase site:twitter.com (note no space after the colon) which limits results to Twitter.
Make sure you use quotes to get exact phrases only – e.g. “bedroom tax” will ensure you don’t get results that mention both words in separate places.
Hashtags of the same phrases are worth trying too: #bedroomtax and #welfarereform, for example are both widely used instead of the full phrase.
You can also try prefixing general terms with ‘uk’ – #ukhousing, for example, is often used by those within the UK housing industry to distinguish their discussions from those elsewhere.
Watch out for scheduled live chats too – #CABlive, for example, is used for discussions between citizens advice bureaus – and campaigns, like #PaydayWatch.
You can also use a tool like Hashtagify.me to find hashtags related to ones you already know.
5. Following followers
Finally, look at the people you’ve already found and who they’re following and listing.
When you’re logged in to the Twitter website it normally shows a box on each profile page showing ‘similar accounts’, but clicking on ‘Following’ and ‘Followers’ will give you more suggestions – or you can just add those words to the Twitter account URL: a list of accounts that Patrick Butler is following can be found at https://twitter.com/patrickjbutler/following, for example
Do you have any other tips on finding relevant Twitter accounts to follow? Please let us know in the comments on @hmiwelfare
In the first part of this series we looked at bringing general news sources and blogs into one place. In this part we look to another important source: social media discussions.
Social media discussions contain three types of information: news updates you haven’t seen elsewhere; expertise (analysis and insights, for example); and personal experience (case studies).
Here’s how to add them to your Netvibes dashboard:
Context, analysis and case studies: social media discussion
If you haven’t read Part 1, go here and read it now – it contains instructions on how to get started with Netvibes you’ll need to follow first.
Done? OK. That post mentioned the Netvibes ‘Essentials’ menu a couple of times – another option there is the Twitter search.
This is useful for bringing social media discussions into your netvibes feeds.
Neil Johnston and Fiona Parker, freelance journalists and final year students in York, have put together a list of Twitter accounts to follow for anyone interested in welfare issues in the area. You can also follow the list here.