Tag Archives: Tribunals service

Why doesn’t the DWP collect data on the accuracy of decision making?

The Work Capability Assessment (WCA) is the test through which the Department of Work & Pensions (DWP) determines entitlement to Employment & Support Allowance (ESA). It was introduced in 2008 and has been the source of considerable controversy since.

DWP outsourced the expertise it thought it needed to perform WCAs from a private company, Atos Healthcare, who in turn have recruited large numbers of healthcare professions (HCPs) – a combination of doctors, nurses and physiotherapists.

Although Atos HCPs perform WCAs and make a fit-for-work (FFW) recommendation to DWP, its own team of Decision Makers (DMs) make the final ESA decision. There is an appeal procedure that ends up with the Tribunals Service (TS). Continue reading