Following the previous post on one A4e experience, Chris White points to a number of links on how complaints should be handled by various ‘workfare’ contractors. These are good starting points if you’re looking at what contractors actually do.
- A4e complaints policy (PDF) and online at http://www.mya4e.com/make-a-complaint/
- Ingeus complaints page
- G4S
And here’s his advice: Continue reading Jobseekers’ complaints – how they should be handled by A4e, G4S and Ingeus {UPDATED}