Every time something goes wrong in the NHS it creates a paper trail… And that means that investigators can use the Freedom of Information Act to find out exactly what has happened.

THE SYSTEM

If something happens on a ward – from patients abusing staff all the way to clinical errors – it needs to be recorded. These events are known in the NHS as “Serious Untoward Incidents” (SUIs).

Every time one of these incidents occurs it is reported through the NHS – from the ward up to managers to the regional body that is responsible for the clinic. Continue reading →