“All NHS patients should have the opportunity to leave feedback, in real time, on any service, by 2015. This will start with roll out of a friends-and-family test to see if patients would recommend a hospital to those to whom they are closest. Clinical commissioners will need to demonstrate they have responded.”
This is a concrete marker to track in holding the new system to account. Worth making a note in your diary!
Consultations are always useful sources of information, background, and analysis of a particular sector. The NHS Commissioning Board recently launched a consultation on “service specifications and clinical policies”. These, they say, are “important in clearly defining what the NHS Commissioning Board expects to be in place for providers to offer evidence-based, safe and effective services.” Most importantly:
“Core standards are those that any reasonable provider of safe and effective services should be able to demonstrate, with developmental standards being those that really stretch services over time to provide excellence in the field.”
So this is about what standards we will hold providers of health services to.Continue reading →
Transparency is supposed to be a key element of the new clinical commissioning NHS system – something we’ll be looking closely at. So it’s encouraging to see that the new NHS Commissioning Board has been livestreaming its board meetings, then putting the whole thing up on its own YouTube channel, too.
A useful source if you’re interested in the governance of health – and you can subscribe to that channel in your RSS reader too.