complaints

Useful education links for July 11th through August 8th

Tweet These are the education links we found interesting between July 11th and August 8th: How our school leavers fare – by school and by postcode| TheDetail.tv – Academics’ bin diving ’caused by zero-hours contracts’ | News | Times Higher … Continue reading

University complaints – get the data

TweetLast week we reported on complaints to universities ranging from one for every five thousand students to one in every fifty. The data behind that, says @UnileaksUK, raises questions about the body which handles complaints where a student is unhappy with the … Continue reading

How are university student complaints handled? Unileaks crunches the numbers

TweetThe OIA (Office of the Independent Adjudicator for Higher Education) has published its first set of complaint figures for the individual institutions who subscribe to its Scheme. The figures show rates varying considerably with some universities having as few as one … Continue reading

Will commissioners respond to feedback?

A date for your editorial diary in the latest briefing from the NHS Commissioning Board, on one specific pledge being made on health services: “All NHS patients should have the opportunity to leave feedback, in real time, on any service, … Continue reading